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Forum Discussion
aznetcowboy
Jun 06, 2017Aspirant
One connection has disappeared after a firmware update
I updated my router to the latest firmware version (V1.0.4.8_10.0.77). Now the device connected to port #1 does not show up in the "Connected Devices" in the Netgear Genie. It is IP 192.168.102. IP a...
- Jun 07, 2017
Hi aznetcowboy,
If you have set a static IP for the device, then it will not show up on the attached devices list. You may want to look into doing address reservation instead. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/24091
Regards,
Dexter
Community Team
DexterJB
Jun 07, 2017NETGEAR Moderator
Hi aznetcowboy,
If you have set a static IP for the device, then it will not show up on the attached devices list. You may want to look into doing address reservation instead. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/24091
Regards,
Dexter
Community Team
- DexterJBJun 12, 2017NETGEAR Moderator
Hi aznetcowboy,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team