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Forum Discussion
abigailhe
May 22, 2021Tutor
Optimum with AC1750 cable modem router all lights are solid green but no internet
Hi all, This is the second time I'm having the same issue. I'm having my AC1750 router modem combo with Optimum service. It worked properly for 5 months and 3 days ago, the internt went offli...
plemans
May 23, 2021Guru - Experienced User
a little bending is ok. a kink is not
abigailhe
May 23, 2021Tutor
No kink from what I can see. The internet speed is not stable, espcailly the upload speed (0.18mps at the moment)... Did the line connection affect my internet connection and the speed as well?
- plemansMay 23, 2021Guru - Experienced User
what you can try doing is rent optimums cable modem for a month (or how ever long the issue has been cropping up).
If it continues to happen, it proves to optimum that its the line and not the 3rd party equipment. I've had to do that before when an ISP said it wasn't my line.
- abigailheMay 23, 2021Tutor
I'm the only one using that line in my building so i think I'm gonna ask Optimum to replace the line if it's possible. The speed is no joke...