NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orange light
in my app it appears that there is no updated in my router and the internet comes and goes every 2 minutes and I get the orange light, I need help, does anyone know how to fix that?
1 Reply
Ivanramos wrote:
in my app it appears that there is no updated in my routerCan you explain? What app is this? What router do you own? Is there some sort of message that tells you that there is not update?
....the internet comes and goes every 2 minutes and I get the orange lightWhich light is orange? Is it just the wifi that comes and goes? What does the Internet LED look like when this happens?
Is this something that has just started happening? Did it work before?
It might help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Having two routers on a network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR SupportApologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)They are there for a good reason.
