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Forum Discussion

raffboys's avatar
raffboys
Follower
Jun 04, 2020

orbi RBK50 disconnecting frequently

We have had this Orbi since 2017 with no problems. It has been disconnecting form wi fi many times a day now for about 6 months! Please help! We have to unplug it and reset it many times a day. Very...
plemans's avatar
plemans
Guru - Experienced User
Jun 05, 2020

What modem are you using? 

What firmware is both the router and the satellites on? 

Is it just wireless devices having issues, wired and wireless, or just wired device?

Can you tell if its an issue of the devices connected to the satellites or the devices connected to the router? 

  • agomez126's avatar
    agomez126
    Aspirant
    Nov 02, 2020

    I have the same problem, Connection drops multiple times a day. This is both wired and wireless signals. 

    Please help.

    • plemans's avatar
      plemans
      Guru - Experienced User
      Nov 03, 2020

      agomez126 If you'd start your own thread with more details, we'd be happy to help. we try to encourage people to have their own threads to we don't get info mixed up with the OP.