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Forum Discussion
Kristof666
Jul 31, 2021Aspirant
Orbi rbr20 and Circle sms code
Hi Just installed new firmware and when trying to connect to Circle, it asks for a code I am supposed to receive by SMS, but it never gets sent…
- Aug 05, 2021
Hi Kristoff666,
Do you have another phone number? Our system has a different phone number on the profile. Please use this passcode instead 6007.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
olympos1625
Aug 01, 2021NETGEAR Employee Retired
Hi Kristof666,
Welcome to NETGEAR Community!
Thank you for reaching out. Please DM us the following information so we can check on our system:
1. Serial number of the router and model
2. Registered email address
3. Phone number
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
- Kristof666Aug 03, 2021AspirantHi
I DM’d tou but git no news. Did you get l’y message? - olympos1625Aug 05, 2021NETGEAR Employee Retired
Hi Kristoff666,
Do you have another phone number? Our system has a different phone number on the profile. Please use this passcode instead 6007.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
- Kristof666Aug 05, 2021AspirantHi
If the phone number you have ends with 19 83, that’s my old phone number.. - olympos1625Aug 06, 2021NETGEAR Employee Retired
Hi Kristof666,
Did the SMS code work? The phone number doesn't end with 1983.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team