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Forum Discussion
KRey
Aug 07, 2021Aspirant
Orbi RBR350 Ethernet speeds much slower than wireless speeds
Hi all, I’ve just set up my Orbi RBR350 in my new home. I have it connected directly to my NBN NTD box via a cat6a Ethernet cable. The wireless speeds are as expected ~600mbps however, when I connect ...
olympos1625
Aug 07, 2021NETGEAR Employee Retired
Hi KRey,
Welcome to NETGEAR Community!
Thank you for reaching out. May we know how many laptops have you tried connecting directly to the router using an ethernet cable? If just one, may we know what is the LAN adapter? What is the brand and model of the laptop?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
KRey
Aug 08, 2021Aspirant
Thanks for replying Oliver.
I have only tried 1 laptop though it’s not old. The LAN adapter is “Realtek USB GbE Family Controller” with a Speed: 1.0 Gbps. The brand is Dell and model is XPS 13 9300.
Netgear have just responded and asked if I could troubleshoot by changing the MTU size? Not sure what that is or how that might help but I will also attempt this.
Thanks
I have only tried 1 laptop though it’s not old. The LAN adapter is “Realtek USB GbE Family Controller” with a Speed: 1.0 Gbps. The brand is Dell and model is XPS 13 9300.
Netgear have just responded and asked if I could troubleshoot by changing the MTU size? Not sure what that is or how that might help but I will also attempt this.
Thanks