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Forum Discussion

Birchie's avatar
Birchie
Aspirant
Jul 20, 2021

Orbi RBR50 - Samsung TV Connected to Network but not the Internet

Hi all. Been a while getting around to fixing this issue. Samsung TV was previously connected via Wifi to the internet via modem. After buying and connecting the Orbi the TV can’t connect to the int...
plemans's avatar
plemans
Guru - Experienced User
Jul 20, 2021

What modem do you have? 

Birchie's avatar
Birchie
Aspirant
Jul 20, 2021
Sagemcom
  • Birchie's avatar
    Birchie
    Aspirant
    Jul 20, 2021
    Through Optus. Australian telco
  • plemans's avatar
    plemans
    Guru - Experienced User
    Jul 20, 2021

    Which Sagemcom? They make a lot of devices

    • Birchie's avatar
      Birchie
      Aspirant
      Jul 23, 2021
      Sorry mate crazy week. Sagemcom P/N 253688858,
      Gateway F@ST NBN
      • plemans's avatar
        plemans
        Guru - Experienced User
        Jul 23, 2021

        thats a modem/router combo device. 

        it causes a double nat. 

        What is Double NAT? | Answer | NETGEAR Support

         

        have you tried putting the netgear in AP mode?

        or the Fast device in passthrough/modem only mode?