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Fordianid's avatar
Fordianid
Follower
Jul 31, 2018
Solved

Password problem

I am trying to install an EX 6100v2 AC 750 wifi range extender using the WPS method.

Everything seems to have worked correctly except when I try to connect to the network created it says that my password is incorrect.  I am using the password for my existing wifi network as per the instructions.  Any help would be appreciated

  • Hi Fordianid,

     

    Welcome to the community!

     

    You can try resetting the extender back to factory settings as described on page 40 on this link and go through the manual setup to make sure all settings are correct as described on page 8 of this link.

     

    Regards,

     

    Dexter

    Community Team

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi Fordianid,

     

    Welcome to the community!

     

    You can try resetting the extender back to factory settings as described on page 40 on this link and go through the manual setup to make sure all settings are correct as described on page 8 of this link.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi Fordianid,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team