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Password recovery does not work
R6300V2 with next-to-latest firmware. Came home to find I had no Internet access. Could not get into the router GUI, so tried hard reset. Router GUI came up in Set Password Recovery mode, so gave ...
hafizullah wrote:
As I said: I have done a factory reset several times. To be clear: Holding the Reset button while powering-up, until the Power light begins to blink.
I have no idea where you got that from. It is not the recognised factory reset.
To do that you press the "button" while the power is on.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
There is a more severe reset, but it is more complicated than your procedure.
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
Then there is the question about the rest of your network. As you have been told, the IP address you see for the computer, 10.0.0.100, suggests that you have a second router on your network. The computer is getting its address from something else. Not your R6300v2.
What modem do you have?
hafizullah wrote:
Came home to find I had no Internet access. Could not get into the router GUI, so tried hard reset. Router GUI came up in Set Password Recovery mode, so gave it the serial # and answers to two security questions.
As already stated, after a reset there is no password to recover. It goes back to the default.
After a reset, it might start in setup mode.
I chip in only to add a warning about password recovery.
There is a bug in Netgear's implementation of password recovery on some devices. You can get locked into a closed loop.
If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process because you can't answer the questions.
If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Then either disable password recovery (check the manual for your device) or provide some answers to those questions.