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Password recovery does not work
R6300V2 with next-to-latest firmware. Came home to find I had no Internet access. Could not get into the router GUI, so tried hard reset. Router GUI came up in Set Password Recovery mode, so gave ...
hafizullah wrote:
As I said: I have done a factory reset several times. To be clear: Holding the Reset button while powering-up, until the Power light begins to blink.
I have no idea where you got that from. It is not the recognised factory reset.
To do that you press the "button" while the power is on.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
There is a more severe reset, but it is more complicated than your procedure.
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
Then there is the question about the rest of your network. As you have been told, the IP address you see for the computer, 10.0.0.100, suggests that you have a second router on your network. The computer is getting its address from something else. Not your R6300v2.
What modem do you have?
As I said: I have done a factory reset several times. To be clear: Holding the Reset button while powering-up, until the Power light begins to blink.
When it's "up," ipconfig says my IP address is 192.168.1.2, and the router is at 192.168.1.1
Connecting via IE or Chrome to the gateway address: The router does not accept the default login of "admin" and "password" and bumps me to the password-recovery after a couple of attempts. It asks me the two questions I answered after the first factory reset, it offers the password I'd set, and then just goes into a loop of refusing the login of "admin" and the password I'd set.
hafizullah wrote:
As I said: I have done a factory reset several times. To be clear: Holding the Reset button while powering-up, until the Power light begins to blink.
I have no idea where you got that from. It is not the recognised factory reset.
To do that you press the "button" while the power is on.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
There is a more severe reset, but it is more complicated than your procedure.
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
Then there is the question about the rest of your network. As you have been told, the IP address you see for the computer, 10.0.0.100, suggests that you have a second router on your network. The computer is getting its address from something else. Not your R6300v2.
What modem do you have?
<<
Press reset for 30 seconds Keep pressing reset while removing power Keep pressing reset for another 30 seconds while apply power
>>
Tried that just now. No joy. Same result as before. 30 actual, Earth seconds by the clock.
<<Then there is the question about the rest of your network. As you have been told, the IP address you see for the computer, 10.0.0.100, suggests that you have a second router on your network. The computer is getting its address from something else. Not your R6300v2.
>>
One more time: When I set up the router a year ago, I set the gateway address to 10.0.0.1 and the LAN addressblock to 10.0.0.100–10.0.0.110 ... because I like it better. It's easier to type.
After resetting the R6300, my laptop's IP address is 192.168.1.2, as expected.
The router and laptop are sitting on my dining table, connected via ethernet to LAN port 1 on the R6300.
My Internet connection — how I'm talking to you — is totally separate. There is no connection whatever between them. WiFi is OFF for the laptop connected to the router in question.
So, yeah, it doesn't make sense why a reset per the documentation is not working to reset the login. That's why I'm here asking you...Got it working. Tried the standard Reset one more time and got in. Disabled password recovery.
Thanks to those who tried to help. I appreciate your patience and your experience.