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rickymolnar1's avatar
rickymolnar1
Follower
Dec 27, 2020

Pick-A-Plug on powerline 1000 always red no matter the outlet I use. Is my router/modem the issue?

I have a Netgear Powerline PLW 1000 hooked up to my Motorola MG7550 Modem/Router combo. No matter which outlet I use my Pick-A-Plug indicator is always red. Is this an issue with my router/modem? I've tried multiple outlets on both powerline boxes and still get the same issue.

Thank you

1 Reply

  • Try a different location (friend/family member).

    Not all homes work well with powerline because things can cause interference in the powerline system. 

    things that can cause interference? 

    high draw appliances, 

    poor/cheaply made electronics

    electronics going bad

    surge protectors

    arc fault circuits

    gfci outlets

    extended runs

    some cell phone chargers even add interfernce

     

    And random things can cause its. I once had a microwave that'd cause my powerline system to drop whenever it was running. 

    maybe you have something in the powerline system thats injecting interference. And maybe you have a bad device. 

    that's why I say try testing it somewhere else.