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Forum Discussion
dotelvis
Jun 30, 2021Aspirant
PLEASE HELP
Why does my router update then tell me it has FAILED? Then it reads 403 error; page not available. ROUTER MODEL: WNR2000v5 Thanks for any help you can give me; otherwise, Netgear will charge me ...
olympos1625
Jul 01, 2021NETGEAR Employee Retired
Hi dotelvis,
Good day!
Thank you for getting back to us. Those LEDs are Power, Internet and WiFi. What are the colors of the LEDs? Please check ths link https://www.downloads.netgear.com/files/GDC/WNR2000V5/WNR2000v5_UM_20Nov2014.pdf
Please wired a computer using ethernet cable then check if you can go online or get an IP address from the router.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
dotelvis
Jul 01, 2021Aspirant
As previously stated, the lights are NEON in color.
My computer has Ethernet from it to the router.
- michaelkenwardJul 01, 2021Guru - Experienced User
dotelvis wrote:
As previously stated, the lights are NEON in color.
Not a colour I have even come across.
Red, white, green and amber are the colours that Netgear uses. They can also be flashing or steady.
Neon is a technology. Neon lights can come in a rainbow of colours.
- dotelvisJul 01, 2021Aspirant
Where I live we call this 'greenish' color neon. :)
- michaelkenwardJul 01, 2021Guru - Experienced User
dotelvis wrote:
Where I live we call this 'greenish' color neon. :)
Where do you live?
The science of neon gas – The colour of neon is strictly orange-red
I don't agree with that either.
- dotelvisJul 01, 2021Aspirant
Your last comment hasn't arrived here yet but I got an email.
As stated previously, I have attempted several times to download manually and all I get is an error message. DELL gets the same error when they attempt it.
Thanks!
- michaelkenwardJul 01, 2021Guru - Experienced User
dotelvis wrote:
I have attempted several times to download manually and all I get is an error message.
What is that error message? When do you get it?
WNR2000v5 Firmware Version 1.0.0.76 | Answer | NETGEAR Support
These things can fail for many reasons with many possible error messages. Knowing exactly what happens is the key to fixing it.
- dotelvisJul 01, 2021Aspirant
Where I live, we call this color Neon........but it is greenish!