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jndpj's avatar
jndpj
Aspirant
Apr 26, 2019
Solved

PLEASE TELL ME....should I be concerned?????

Hello.  Thank you for taking time to read this.  So a few months back I upgraded my internet to Gigablast from Cox.  And its been awesome.  Thousand up/thousand down.  So they say, I've actually seen...
  • additude's avatar
    Apr 26, 2019

    Have you logged in with another device, like a different computer, your cell phone, etc and seen or not seen the same things?

    Reason is, isolate your "New Equipment" from your "Previous way of Connecting" so that you can know that it is the new equipment and not something with the way you connect to it.

    If it's the same scenario for all connection types, then it's the New Equipment. If only 1 connecting equipment experiences those traits, then it's probably that connecting equipment.

    But all that sounds pretty fishy to me.

    I'd be back on the horn to COX and asking for supports verification if all connected equipment displays the same traits.

    Besides, if you can't get to some of the configuration settings you need to get COX support to help.