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Forum Discussion
jndpj
Apr 26, 2019Aspirant
PLEASE TELL ME....should I be concerned?????
Hello. Thank you for taking time to read this. So a few months back I upgraded my internet to Gigablast from Cox. And its been awesome. Thousand up/thousand down. So they say, I've actually seen...
- Apr 26, 2019
Have you logged in with another device, like a different computer, your cell phone, etc and seen or not seen the same things?
Reason is, isolate your "New Equipment" from your "Previous way of Connecting" so that you can know that it is the new equipment and not something with the way you connect to it.
If it's the same scenario for all connection types, then it's the New Equipment. If only 1 connecting equipment experiences those traits, then it's probably that connecting equipment.
But all that sounds pretty fishy to me.
I'd be back on the horn to COX and asking for supports verification if all connected equipment displays the same traits.
Besides, if you can't get to some of the configuration settings you need to get COX support to help.
jndpj
Apr 27, 2019Aspirant
well, uh....I feel stupid (& contagious)...when you are troubleshooting anything, best way to go about it is process of elimination. So I'm rather embarassed that I had not already thought of and tried your suggestion. Good news is we can all relax now....Homeland Security has not infiltrated my little apartment. The strange behavior only occurs on my laptop on Chrome. Not on any other devices or not even other browsers on same device. Guess my installation of Chrome is muddled-up with something. Guess I'll unstall and reinstall. As silly as I feel, I hope you can at least see what rabbit hole my mind was going down, and how it got there. I hadn't called Cox back out because I was about to just hand over a potential smoking gun. But anyway. Thank you very much for taking the time to respond, and saving the last few remaining fragments of my sanity. Kind regards.
additude
Apr 28, 2019Virtuoso
Hi,
You discovered a fix to your concern and that is all that matters. No one is perfect and others want to help.
Thanks for replying back and letting the thread know the status.
If you would please, click the "this answer" to let everyone know that you have found an answer to your question.
Thanks.