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Forum Discussion
Mikaere13
Jul 13, 2021Aspirant
PLW1000v2 connected but no internet connection
Devices not connecting to internet. I have checked that all the lights on the adapters are solid green and have also pressed the factory reset button. However after all that it still says there is no ...
antinode
Jul 13, 2021Guru
> Model: PLW1000|PowerLINE 1000 Wireless adapter
https://community.netgear.com/t5/x/bd-p/home-powerline
> Devices not connecting to internet. [...]
_Which_ "Devices"? When you do what? Do these (unspecified)
"Devices" get IP addresses? Are they connecting to your (unspecified)
router? Other devices _are_ "connecting to internet"?
A vague description of what does _not_ happen is less useful than a
clear description of what _does_ happen.
> [...] I have checked that all the lights on the adapters [...]
To what, exactly, are your "the adapters" connected? What, exactly,
is connected to what, exactly? (Hint: If a device has different types
of ports, then "connected to device" is not enough detail.) Is there a
router involved someplace?
> [...] Not sure what else I can do?
Often a good start:
https://en.wikipedia.org/wiki/RTFM
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual (at least). Read.
Look for the LED descriptions and "Troubleshoot". Further reading might
not hurt, either.