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CurtisC's avatar
CurtisC
Follower
Jul 18, 2017
Solved

Port Forwarding randomly deleted

We are attempting to foward ports for a camera system and it seems like the rule for the port forwarding keeps getting deleted.    The problem started with another router when the option to foward ...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Jul 19, 2017

    Hi CurtisC,

     

    1. What is the firmware version of the router?

    2. Have you tried resetting the router?

    3. We recommend doing address reservation for the cameras then do the port forwarding. Check the link below for the steps.

     

    http://kb.netgear.com/app/answers/detail/a_id/24091

     

    4. If the issue persists, please try disabling UPnP.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 19, 2017

Hi CurtisC,

 

1. What is the firmware version of the router?

2. Have you tried resetting the router?

3. We recommend doing address reservation for the cameras then do the port forwarding. Check the link below for the steps.

 

http://kb.netgear.com/app/answers/detail/a_id/24091

 

4. If the issue persists, please try disabling UPnP.

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jul 24, 2017

    Hi CurtisC,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team