NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Possibly Wrong Firmware on R6400?
When I went on my router login page for my router [AC1750 (R6400-100NAS) purchased 2016] the firmware shows as V1.0.4.84_10.0.58 with no new updates available for months when checked. However, the su...
Went ahead and downloaded the latest v1 update and everything seems good and up to date now, seems like somehow an older firmware update for v2 was installed and it prevented new updates from appearing.
Netgear should change their router update scan to scan for latest update based on router model to prevent things like this from happening.
Seems like a pretty big security vulnerability.
From the firmware version you stated that it has, you have a version 2. there's a drop down box that you can click on on the support site to switch between version 1 and 2.
There is a newer version for the version 2 at 1.0.4.106
https://www.netgear.com/support/product/R6400v2.aspx#download
Thanks for the reply, guess that's where the firmware was from.
I double checked the box, the router, and the router login page and it only states R6400, nothing of V2. Is there another way of confirming for v2 or should I go install the firmware for v1?
If you don't have a v1, don't try to use the firmware for it. (shouldn't let you though)
According to the firmware you listed you have, you have a v2. I linked to the v2 downloads.
I also attached a screen snip showing how to switch between r6400 and r6400v2.
Again, use the firmware for your device. If you look at the label on yours, it should even say v2 or similar after the model number.
Yeah that's my issue, I'm 90% certain I have a v1 (bought it 2016 this is the exact model: https://www.amazon.com/gp/product/B00Z0V2NQ8) Router login lists the model as:
Hardware Version R6400 And nowhere on the box or router itself is there a mention of v2. Just making sure it's 100% a v1 before I proceed with the manual download.
I'm not sure if I would. Your model number makes it seem like a v1 but you're running v2 firmware on it.
Dates and sometimes even amazon listings don't matter. the v2 was released in 2016 and sometimes sellers have quantities of both v1 and v2 and just send one regardless. Its why that isn't always a defining part of it.
Something is a bit off with it. I'd be more likely to trust the firmware version its running versus a label.
Are you having issues with it?
