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Forum Discussion

Zach_G's avatar
Zach_G
Follower
Aug 13, 2021

Powerline 1200 ethernet connection

My powerline 1200 shows a green light when indicating the ethernet speeds when my computer that it is not on. However, when I turn my computer the light goes staight to red. My download speeds are we...
olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Aug 14, 2021

Hi Zach_G,

 

Welcome to NETGEAR Community!

 

Thank you for reaching out. We are sorry to hear about your experience with the product. What is your subscribes internet speed from your internet provider? What is the speed that you are getting when connected wired to the router? What is the speed that you are getting when connected to the PL1200 powerline adapter?  How far is the 2nd powerline adapter to the router? Was it working before?

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team