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Forum Discussion

SumanthD's avatar
SumanthD
Aspirant
Aug 27, 2017
Solved

PPPoE is not working

I have recently configured PPPoE in my Router. It was working fine for some time (4-5 days). After that it stopped working.   If I change the setting (Does your Internet connection require a login...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Aug 28, 2017

    Hi SumanthD,

     

    1. Please confirm with your ISP if your connection should be configured as PPPoE.

    2. If the DHCP settings work, it is most likely that that is how it should be configured.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 28, 2017

Hi SumanthD,

 

1. Please confirm with your ISP if your connection should be configured as PPPoE.

2. If the DHCP settings work, it is most likely that that is how it should be configured.

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 04, 2017

Hi SumanthD,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

  • SumanthD's avatar
    SumanthD
    Aspirant
    Sep 05, 2017

    Hi Dexter,

     

    Thanks for the information.

    Issue is from ISP end.

    You can mark this discussion as closed.

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Sep 05, 2017

    Hi SumanthD,

     

    Thank you for the update and confirmation. Glad to know you got it working.

     

    Regards,

     

    Dexter
    Community Team