NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Dotball's avatar
Dotball
Aspirant
Jul 07, 2021

pptp not saving WGR614 v6

Hello

 

WGR614 v6

Firmaware - wgr614v6_2_0_19_1_0_19_ww

 

My RSP uses PPPoE and the WGR614v6 supports it but when I try and enter the details it won't save as it will not accept the entries for My IP address and Server address.

 

I have tried leaving them blank and entering 0.0.0.0 in each but nothing works. My IP is negotiated with the RSP once a connection is established.

 

Is this fixable?

 

Thanks

Cheers

 

 

3 Replies

  • > pptp [...]

     

       What's "pptp"?

     

    > My RSP [...]

     

       What's an "RSP"?  "ISP"?

     

    > [...] uses PPPoE and the WGR614v6 supports it [...]

     

       Ok.  To what is your WGR614v6 connected?

     

    > [...] but when I try and enter the details it won't save as it will
    > not accept the entries for My IP address and Server address.

     

       What, exactly, are these "details" which you are trying to put in
    where, exactly?  Why?

     

    > [...] My IP [address?] is negotiated with the RSP once a connection is
    > established.


       Then why are you trying to specify it manually?

     

       Is this a new installation, or a change to a previously working
    installation, or what?

     

    > Is this fixable?

     

       Hard to say, without knowing what "this" is.  From your description,
    I can't tell what you're doing, or why.  Your picture omits some
    details, too.

     

       Why are you trying to use this antique in the first place?

    • Dotball's avatar
      Dotball
      Aspirant

      Thank you for your response. I realised after I posted others may not know exactly what I'm talking about and may not have the same hardware either. Duh!

       

      RSP is a Retail Service Provider. At some point they changed the sales model in AU where the backbone is owned by a large telco type (in my case Broadcom) and they are now called the ISP (Internet Service Provider). They wholesale to smaller companies who retail their product. Even Telstra has two different companies in this space although my RSP is Internode.

       

      Since I posted I have been doing more research and I may have been using the wrong solution for the NBN HFC connection. A Point to Point Tunnelling Protocol (PPTP) connection is exactly that and each end needs to know about the other end to work. What I should be setting up is an "Other" connection which does support PPPoE and does not have the issues I'm experiencing. The onscreen help is not clear about that. :(

       

      I cannot test to confirm until I get home later today.

       

      This all came about because of a lightning strike which took out the WAN link on my Cisco 1841 router so I am looking at a temporary solution while I get that sorted.

       

      Will respond once I have more information.

       

       

       

       

       

      • The WGR614 v6 is a seriously old (2005 originally 2003) router that was never very capable.

         


        Dotball wrote:

         

        Since I posted I have been doing more research and I may have been using the wrong solution for the NBN HFC connection.

         


        NBN has created more than its fair share of grief and messages here.

         

        Here's what Netgear says.

         

        What is an NBN network and is my NETGEAR DSL modem router compatible? | Answer | NETGEAR Support

         

        Check the bit on Hybrid Fiber-Coaxial (HFC).

         

        Getting stuff to work on NBN can be a nightmare. The good news is that a lot of people have already grappled with the challenge. So there's a lot of past experience that you can draw on:

         

        If a search of the Netgear community for your hardware and ISP doesn't work, here's a good place to start looking for local expertise:

         

        “NBN” - Whirlpool Forums

         

        Good luck, you may need it.