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Forum Discussion

andy_'s avatar
andy_
Aspirant
Oct 11, 2016
Solved

PR2000 VPN issues from iphone (openvpn client)

  Hi!   I recently purhased the N300 Trek Travel Router and Range Extender 802.11n.   When using an IOS (eg iPhone, iPad, etc.) device behind the PR2000, I cannot connect to my VPN server. I hav...
Troubleshooting
  • andy_'s avatar
    andy_
    Nov 29, 2016

    Great points and very well said AFNYC84!

     

    From a customer perspective, stating "EOL" clearly is critically important for any purchase.  Pass through for all major VPN types should be tested/ included by default regardless of EOL (IMO).

     

    FYI: After a fair amount of work, I did get IPSec to work through the PR2000. Although, now I need to support 2 VPN options instead of just 1 - which means extra (unnecessary) work.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Oct 12, 2016

Hello andy_

 

Welcome to the community!

 

Can you try it on Android? Just to confirm if this only happens on mobile devices.

  • andy_'s avatar
    andy_
    Aspirant
    Oct 17, 2016

    Hi Elain,

     

    Thanks for your reply.

     

    I finally tested this on my Galaxy 7.

     

    Same issue with Android as with IOS.

     

    Getting "stuck" during the DNS lookup process.

     

    Any ideas / solution thoughts?

     

    Thank you in advance!

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Oct 17, 2016

      Let me check this with our engineering team.

      Will get back to you as soon as I have response. 

      • AFNYC84's avatar
        AFNYC84
        Initiate
        Oct 17, 2016

        Hi Elaine,

         

        I am having the exact same issue as the original poster, Andy_.

         

        I would also be very interested in hearing any information the engineering techs have to say about resolving this issue.

         

        Thank you.