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Forum Discussion

andy_'s avatar
andy_
Aspirant
Oct 11, 2016
Solved

PR2000 VPN issues from iphone (openvpn client)

  Hi!   I recently purhased the N300 Trek Travel Router and Range Extender 802.11n.   When using an IOS (eg iPhone, iPad, etc.) device behind the PR2000, I cannot connect to my VPN server. I hav...
Troubleshooting
  • andy_'s avatar
    andy_
    Nov 29, 2016

    Great points and very well said AFNYC84!

     

    From a customer perspective, stating "EOL" clearly is critically important for any purchase.  Pass through for all major VPN types should be tested/ included by default regardless of EOL (IMO).

     

    FYI: After a fair amount of work, I did get IPSec to work through the PR2000. Although, now I need to support 2 VPN options instead of just 1 - which means extra (unnecessary) work.

andy_'s avatar
andy_
Aspirant
Oct 17, 2016

Hi Elain,

 

Thanks for your reply.

 

I finally tested this on my Galaxy 7.

 

Same issue with Android as with IOS.

 

Getting "stuck" during the DNS lookup process.

 

Any ideas / solution thoughts?

 

Thank you in advance!

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Oct 17, 2016

Let me check this with our engineering team.

Will get back to you as soon as I have response. 

  • AFNYC84's avatar
    AFNYC84
    Initiate
    Oct 17, 2016

    Hi Elaine,

     

    I am having the exact same issue as the original poster, Andy_.

     

    I would also be very interested in hearing any information the engineering techs have to say about resolving this issue.

     

    Thank you.

  • andy_'s avatar
    andy_
    Aspirant
    Oct 26, 2016

    Hi Elain,

     

    Any update to this issue?

     

    Thanks!

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Nov 18, 2016

      I apologize but since PR2000 has been considered EOL, there will be no future firmware to be released for this product. 

      • andy_'s avatar
        andy_
        Aspirant
        Nov 22, 2016

        Thank you for your reply! 

         

        It it is very much appreciated.

         

        i must admit I am disappointed though. It would seem that this is a very basic functionality.

         

        i like the functionality of wisp and LAN plus NAT FW and USB charging; however, had I known the lack of VPN support I would not have purchased it.

         

        i travel where I regularly connect to insecure hotel wifi and use VPN as a means of protection against eavesdropping.

         

        is there anything that can be done to assist?

         

        Thank Ng you in advance.