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Gates's avatar
Gates
Aspirant
Nov 21, 2016
Solved

Printer problems using Netgear WNDR4300V2 router,

All 4 ports on my router are being used daily. All lights are green and run perfect except for the port for my printer. It's amber. We have three computers connected on this system using the one port on the router. Every day, a printer works off this router. But not the other two. It changes from day to day. If we click the resume button on the printer page, after a while it starts to print but then in that some day the printer becomes not available or can not be found. What's the problem? 

  • Good day! I did download the latest firmware. Did not install it yet. Now I am not sure why, but for the last few days the printer has been working well. Don't ask me why?? Thanks for all your info. I guess we will end this one here. If things change, I will install the firmware. tks!! Have a GREAT holiday season!! 

     

     

     

15 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Hello Gates

     

    Welcome to the community!

     

    It might be possible that the cable is the problem. 

    Did you try changing the cable?

    Amber light means that the connection only runs on 100Mbps instead of 1Gbps. 

    • Gates's avatar
      Gates
      Aspirant

      Thanks for your reply! Funny you say that. It's the firt thing I checked. So I switched the cable, the printer started printing so I thought I had it fixes. An hour later go to print and no way. NOT printing. The light is always amber. Any other text I can do? The unit is less then a year old, should I return it under warranty? Have a GREAT day! 

       

       

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired

        Will you be able to print any time when you connect your printer directly to the computer?

        Did you try different port on the router?

        When you print, will the printer status be offline or online?

        Having an amber light is not a problem unless your printer is capable of 1Gbps of speed.

        What's the brand of your printer?