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Forum Discussion

Notcook's avatar
Notcook
Follower
Apr 11, 2022

Printer won’t connect

HP OfficeJet 3830 suddenly not “seen” by the ThinkPad laptop. Bothe connected to the Netgear WiFi router and recognized by the app. When attempting to reinstall the printer, it asks for the “router PI...
plemans's avatar
plemans
Guru - Experienced User
Apr 12, 2022

How do you know the printer is connected to the wifi? 

Are you doing a scan with the built in network printer finder in windows? 

did you contact the printer manufacturer? 

Are any other devices having issues or just the printer?