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Forum Discussion
Notcook
Apr 11, 2022Follower
Printer won’t connect
HP OfficeJet 3830 suddenly not “seen” by the ThinkPad laptop. Bothe connected to the Netgear WiFi router and recognized by the app. When attempting to reinstall the printer, it asks for the “router PI...
michaelkenward
Apr 12, 2022Guru - Experienced User
Notcook wrote:
Bothe connected to the Netgear WiFi router and recognized by the app.
Which app?
The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.
Installing HP wireless printer software | Wireless Printing Center | HP® United Kingdom
The router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.
Where possible, using the WPS feature can simplify things.