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Forum Discussion

kevincorn's avatar
kevincorn
Aspirant
Nov 22, 2016
Solved

Printer Won't Connect to Network

I installed a new wireless router 2 days ago and since then have not been able to get my printer to connect to the network.  It worked just fine prior to installing the new router.  Netgear customer ...
Troubleshooting
  • kevincorn's avatar
    kevincorn
    Nov 22, 2016

    Everything worked fine & I could print directly from the computer to the printer.  I finally just wound up uninstalling the printer and reinstalling it.  That seems to have worked . . . so far.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Nov 22, 2016

Make sure that you can print first directly to the computer. 

Then once you have established that you should be able to see the wireless signal of the router to connect to it. 

Are there any other devices that can connect to the router wirelessly?

kevincorn's avatar
kevincorn
Aspirant
Nov 22, 2016

Everything worked fine & I could print directly from the computer to the printer.  I finally just wound up uninstalling the printer and reinstalling it.  That seems to have worked . . . so far.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Nov 23, 2016

    Thank you for the update. 

    Should you have any other concerns let us know.