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BillPet's avatar
BillPet
Aspirant
Apr 29, 2017
Solved

Printing over WiFi to an Ethernet network printer

I have a Canon MF4880dw network printer connected to my Netgear AC1750 Model R6400 router via an Ethernet cable. Network printing works fine over Ethernet wired connections, but I have not been able ...
Troubleshooting
  • BillPet's avatar
    BillPet
    May 03, 2017

    Apologies to those who tried to help. I'm afraid that I wasted your time. I did NOT have my printer connected via Ethernet, so of course, wireless devices couldn't find it over the network.

     

    When I bought the printer in 2014 I originally connected it with an Ethernet cable to my router that I had at the time, but sometime after I bouught the Netgear R6400 router in 2015 I changed to a USB cable to the new router (due to a shortage of Ethernet ports) and used the Netgear printer server software to print over the wired network. Forgot that. I left the Ethernet cable plugged into the printer, but didn't check to see if the OTHER end was still plugged in to the router. Duh.

     

    I have switched back to an Ethernet cable connection to the router and all is well now.

     

    Thanks for your help and support. Sorry to have taken your time.

BillPet's avatar
BillPet
Aspirant
Apr 30, 2017

Thanks guys: 

 

Let's try a hypothetical situation. Suppose that I owned a network computer that did NOT offer a WiFi connection and the only connection available was a wired Ethernet connection to the router. Are either of you saying that in such a situation it would be IMPOSSIBLE for a computer connected to the Netgear router via WiFi to print on that wired Ethernet printer? 

 

Michael Kinward is correct, I am happy  with my wired LAN connection to my printer since I can print just fine from a wired Ethernet LAN computer. My problem is printing from a computer connected to the router by WiFi.

 

Michael, I can share my printer over the network just fine if the computer is ALSO connected by an Ethernet cable to the router. I didn't read every word of the Canon Knowledge Base article that you linked, but I did not see instructions on how to set the printer up so that it can not only communicate with printers that are connected to the router by Ethernet, but also with computers that are connected to the router by WiFi.  How would a setting in the printer allow the printer to differentiate whether a computer is connected to the Netgear router by wired Ethernet or WiFi?

 

Sorry if I seem dense. My question is: If I have a wired Ethernet LAN printer connected to the Netgear R6400 router, can I get a laptop (tablet, etc) that is connected to the router via WiFi to recongize that printer and print to that printer. If so, how?

 

Thanks again.

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    May 02, 2017

    Hi BillPet,

     

    1. What is the firmware version of the router?

    2. Are the wireless devices experiencing the issue when connected via 2.4GHz/5GHz or both?

    3. Are the wireless devices able to ping the printer's IP?

    4. Please try re-installing the printer drivers on the wireless device/s.

     

    Regards,

     

    Dexter

    Community Team