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Forum Discussion
Problem after factory reset
After doing a factory reset, I am able to connect to the netgear network, but am unable to use the app or connect to the control panel. The app keeps saying router not found. I have cycled both my modem and the rotuer. Please help.
4 Replies
Try connecting with a ethernet connected PC and web browser pointed at 192.168.1.1
So, I tried 192.168.1.1, 192.168.0.1 in both http and https. I did it with a direct connection via ethernet on a desktop and also tried connecting to both the the standard netgear network and the 5Gigahertz netgear network on both my mobile and desktop. I cannot get to the admin screen. I've checked my modem (xfinity) and everything seems correct there, though I may be missing a setting that's causing a problem. Any suggestions are more than welcome.
What is the IP address your PC is getting from the router when it's ethernet connected?
There a router build in to the ISP modem/ONT?
routerguy25436 wrote:
So, I tried 192.168.1.1, 192.168.0.1 in both http and https. I did it with a direct connection via ethernet on a desktop and also tried connecting to both the the standard netgear network and the 5Gigahertz netgear network on both my mobile and desktop. I cannot get to the admin screen. I've checked my modem (xfinity) and everything seems correct there, though I may be missing a setting that's causing a problem. Any suggestions are more than welcome.
