NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Problem connecting a new surface pro 4 to N600 router using new netgear internet webpage
I have had a N600 Router for a few years. Earlier this year I updated the firmware. No problems until I tried to setup the surface pro 4. I went to the internet to enter the MAC address and realized ...
Thank You for your reply. I have spent additional time and $ on this one. I went back to Netgear Support. They did charge me but I found out the problem was suppose to be with my internet provider. I spent an additional hour on the phone with them and they came up with my Netgear cable modem was not capable of the new speeds they had just released overnight. I went from 15 mbs to 50 mbs. Also the Netgear cable modem was in and out due to storms overnight.
Whatever the reason I went out and purchased a Netgear cable modem and wireless router all in one.
Everything is now up and running great......
Thank You for your help. Hope all have a great Holiday Season!
N 600 is NOT a model number! Hold reset until Power led flashes. Use default settings... PW information is located on the router ...back or bottom depending on model.
Log in with a wired PC and setup the users settings.