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Prusama's avatar
Prusama
Aspirant
Jun 03, 2017
Solved

Problem with wired connection seeing devices connected to netgear router

We have our virgin router/modem in essentially modem mode to enable us to use the WNDR4500 to cover most, if not all, of our house. We have now started to create a wired connection to the furthest pa...
  • TheEther's avatar
    Jun 03, 2017

    You probably have the Netgear connected to the network via its Internet/WAN port.  For all intents and purposes, anything that tries to communicate through that port is on the Internet as far as the Netgear is concerned.  That's why a wired device cannot see the Netgear control panel.  You have two options for fixing this setup.

     

    If the Virgin modem is truly in bridge mode, then you must not connect any other devices to it other than a router.  All devices must go behind the router.

    Internet---Modem---Router---Devices

     

    If it's not practical to move the wired devices behind the router, then the alternative is to disable bridge mode on the modem and enable Access Point (AP) mode on the Netgear.  The setting is under ADVANCED > Advanced Setup > Wireless AP.

    Internet----Modem/Router----AP----Wireless Devices
                                   |
                                   |
                          Wired Devices

    If you decide to do this, you can also use re-enable Wi-Fi on the Virgin router.  If you put enough distance between the Virgin and Netgear boxes, you can enjoy expanded Wi-Fi coverage.  You can use the same SSID and Wi-Fi password on both.  Just be sure to use different Wi-Fi channels.