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Problems buying from Netgear UK
Purchased a WAX214 through Netgear.co.uk & received a GS324 switch. I tried to contact them multiple times, but they seem either not interested in taking back the wrong item they sent or refunding me...
Looks like Netgear farms out the "store".
Check the bottom of this page:
Netgear UK Store | Buy Wifi Routers, Mesh Wifi & Range Extenders.
Who or what is Exertis UK Ltd?
"©1996 - 2020 NETGEAR ®" is a bit worrying.
Did you find this?
Contact Customer Service by email on– netgearstoresupport@exertis.co.uk
On this page:
Frequently Asked Questions | Netgear UK Store
FURRYe38 wrote:Netgear has set up a community forum specifically for the Business Wireless products.
Thanks for the suggestion. I will head over there.
My problem isn't how to use the product., or a fault. It is the Fact that Netgear UK sent the wrong product to me and are not interested in getting it sorted.
I hate to be the bearer of bad news, but Netgear support is virtually non-existent. It's practically a ghost town in this regard. Good luck trying to get hold of anyone at Netgear.