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Forum Discussion
WINZIGG
Aug 09, 2020Follower
Problems connecting to a Google Nest
Hi all I am a complete novice on setting up networks so need simple instructions. Recently purchased a Nighthawk Voice Cable Modem (CM1150V) Installed and activated modem with IS provider and h...
Panzzzzz
Mar 07, 2021Aspirant
Did either of you figure this issue out? I am having the same problem with a CM1200 modem and the Google Nest Router.
olympos1625
Mar 11, 2021NETGEAR Employee Retired
Hi WINZIGG and Panzzzzz,
Good day!
Welcome to NETGEAR Community!
First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Were you able to contact Google for this matter? Is there an error message when you setup the Google Nest router to your modem? Was the router working before or to another modem?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
- HowardksJun 13, 2021Aspirant
Xfinity works fine with Netgear. In talking with google support, the problem seems to be that netgear does not assign an IP address for the nest to use. Any suggestions on getting the nest to work with this?
- antinodeJun 13, 2021Guru
> Xfinity works fine with Netgear. [...]
Do you mean the corporations, or some devices, or what? Define
"works fine"?> [...] In talking with google support, the problem seems to be that
> netgear does not assign an IP address for the nest to use. [...]"seems"? "netgear", the corporation, does not "assign an IP address"
to anything.A cable-TV modem, like the CM1150V, is only a modem, and does not
"assign an IP address" to anything. It's supposed to provide a
communication path between the ISP and device (like a computer or a
router), and then the ISP should provide an IP address for _that_
device.
> [...] Any suggestions on getting the nest to work with this?Start your own, new thread for your own, different problem, rather
than hiding in this months-old, dead-end thread.Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot".When you start your own thread, include some useful information, like
actual LED behavior, actual IP addresses, and so on. In other words,
more than "doesn't work" and anyone's analysis of what "seems" to be the
cause.- HowardksJun 14, 2021Aspirant
The issue is twitch netgear. There Ethernet ports are the problem, only one of the four work. Same issue, so I'm using the same thread.
- HowardksJun 14, 2021Aspirant
Any update on this? I think the issue is that only one of the 4 netgear Ethernet points work.