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Forum Discussion
WINZIGG
Aug 09, 2020Follower
Problems connecting to a Google Nest
Hi all I am a complete novice on setting up networks so need simple instructions. Recently purchased a Nighthawk Voice Cable Modem (CM1150V) Installed and activated modem with IS provider and h...
Howardks
Jun 13, 2021Aspirant
Xfinity works fine with Netgear. In talking with google support, the problem seems to be that netgear does not assign an IP address for the nest to use. Any suggestions on getting the nest to work with this?
antinode
Jun 13, 2021Guru
> Xfinity works fine with Netgear. [...]
Do you mean the corporations, or some devices, or what? Define
"works fine"?
> [...] In talking with google support, the problem seems to be that
> netgear does not assign an IP address for the nest to use. [...]
"seems"? "netgear", the corporation, does not "assign an IP address"
to anything.
A cable-TV modem, like the CM1150V, is only a modem, and does not
"assign an IP address" to anything. It's supposed to provide a
communication path between the ISP and device (like a computer or a
router), and then the ISP should provide an IP address for _that_
device.
> [...] Any suggestions on getting the nest to work with this?
Start your own, new thread for your own, different problem, rather
than hiding in this months-old, dead-end thread.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot".
When you start your own thread, include some useful information, like
actual LED behavior, actual IP addresses, and so on. In other words,
more than "doesn't work" and anyone's analysis of what "seems" to be the
cause.
- HowardksJun 14, 2021Aspirant
The issue is twitch netgear. There Ethernet ports are the problem, only one of the four work. Same issue, so I'm using the same thread.
- antinodeJun 14, 2021Guru
> [...] I think the issue is that only one of the 4 netgear Ethernet
> points work.A modem connects one, or, for some models, more devices directly to
the ISP. If your ISP is expecting to serve one device at your
residence, then I'd expect connecting multiple devices to a modem to
lead to disappointment.
> [...] Same issue, [...]Same as what? Did anyone here mention connecting multiple devices to
a modem? I must have missed it. Is that what _you_ are doing? With my
weak psychic powers, I can't see what you're doing.A Web or forum search for any modem with multiple LAN Ethernet ports
should find any number of complaints from confused users who expect a
modem (not a modem+router) to serve multiple client devices. Which,
with typical residential service, will not work.> The issue is twitch netgear. [...]
Whatever that might mean, such a problem is not with Netgear or its
products, but with users whose expectations are unrealistic.As before, if you describe your actual actions and their actual
results, you might get further than you will with meaningless
non-descriptions of what "netgear does not" do. - michaelkenwardJun 14, 2021Guru - Experienced User
Howardks wrote:
There Ethernet ports are the problem, only one of the four work.
As has been explained to you, the CM1150V listed in your "footer" and in the message from WINZIGG is a cable modem. The ports on the back are not Ethernet ports that you can use for anything beyond a router. (The manual explains this.)
Ethernet ports 1-4. For installation and activation, connect a computer to Ethernet port 1. After you install you cable modem and activate your Internet service, you can disconnect your computer and connect a router to Ethernet port 1.
See the bit in the manual Connect Your Cable Modem to a Router After Installation and Activation
You have posted your message in the section of this community given over to General WiFi Routers (Non-Nighthawk). (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so there may be useful responses here. However, modems are nothing like routers so you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.- antinodeJun 14, 2021Guru
> [...] The ports on the back are not Ethernet ports that you can use
> for anything beyond a router. (The manual explains this.)That may be nonsense, but the explanation above is not.