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Forum Discussion
Problems with router or internet?
I started having random connection problems. My internet has gone down maybe 4-5 times this week alone. This is very rare normally. I have Spectrum and have never had issues, mostly. I pay for 100m...
okelhemin wrote:
I started having random connection problems. My internet has gone down maybe 4-5 times this week alone.
What connection problems? Wifi? Wired?
What symptoms do you see?
What do the LEDs on the R6700v3 look like when this happens? Especially the Internet LED.
Do you have a modem in front of the router. If so, which one? And what does that do when the problems occur?
It’s only a little over a year old but every time I try to check for firmware updates on the app it just says “there was a problem checking for firmware”.
How are you checking the firmware? There are various options.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual on updating the firmware.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.