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Forum Discussion
Problems with router or internet?
I started having random connection problems. My internet has gone down maybe 4-5 times this week alone. This is very rare normally. I have Spectrum and have never had issues, mostly. I pay for 100m...
michaelkenward is correct. Details are key in helping out.
Also the setup you have like:
modem/gateway:
Firmware on router:
error you're getting:
Is IPv6 enabled? (newer firmwares have had some DNS issues. some were fixed with enabling IPv6, others had to downgrade)
I would avoid any firmware version higher than 1.0.4.106 at least to start. This one seems to be the most stable. Versions 1.0.4.118 & 1.0.4.120 have numerous reports of DNS issues and 1.0.4.122 has a couple of reports about being unable to connect to the router configuration from a PC (attempts to connect using ip 192.168.1.1 or routerlogin.net fail). The Nighthawk app still works. If you aren't already running 1.0.4.106 and want to upgrade or downgrade to it you will need to download it and then do a manual install.
FWIW, I have an R6400v2 AC1750 Smart WiFi router running firmware 1.0.4.106 with Spectrum 50 mps. It is pretty stable. I have tried firmware versions 1.0.4.118 & 1.0.4.120 and encountered DNS issues with both.