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Forum Discussion

floating_point's avatar
Jul 09, 2019
Solved

Question on 'Use Computer MAC address'

I just signed up fo xfinity service (cable company here in the US).   the connection (cable modem=>ethernet cable=> pc) works just great.   However, when I put netgear router in between cable modem...
  • schumaku's avatar
    schumaku
    Jul 11, 2019

    The "Use computer MAC" is for those silly ISP which take and keep the previously connected computer MAC address on the cable modem so the Cable Modem does not have to be rebooted after used/tested  with that very same computer [direct connected], and you don't have to call the cable TV operator.

     

    If you don't have a problem, do not enable this feature: Because it will kill your Internet connections because the (again very same silly ISPs) allow just one MAC address - and when changing the MAC address of your router (this is what happens, the computer MAC will be copied to the router WAN/Internet port!) your router will not be able to get a public IP address.

     

    For some ISP, rebooting the cable modem (and wait five minutes till it's provisioned again) and then bring up the router will most likely fix things - and no need for stories or wasting the ISPs support resources.