NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Harbor's avatar
Harbor
Follower
Feb 18, 2018
Solved

R6 300V2 MAC Address Filtering Not Working

R6300V2 Router MAC addresses of all devices have been added to the access list. The MAC addresses are correct The 'Turn Access Control On' box is checked. The 'Apply' button has been pressed  Co...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Feb 22, 2018

    Hi Harbor,

     

    1. What is the firmware version of the router?

    2. What password are the computers being prompted for? WiFi password or router UI admin password?

    3. How are the satellite TV devices connecting to the network? WiFi or Ethernet?

    4. Please makes sure that the computers are set to remember the network when connecting via WiFi so that they won't be prompted for a password every time.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Feb 22, 2018

Hi Harbor,

 

1. What is the firmware version of the router?

2. What password are the computers being prompted for? WiFi password or router UI admin password?

3. How are the satellite TV devices connecting to the network? WiFi or Ethernet?

4. Please makes sure that the computers are set to remember the network when connecting via WiFi so that they won't be prompted for a password every time.

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Feb 25, 2018

    Hi Harbor,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team