NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R6020 setup Genie looks for internet. Try Again button is my only option.
Hello I am trying to setup this netgear r6020 750ac wireless router. My sole purpose is to use it for a wireless and wired private network for a DIY home security. Just a basic live monitoring an...
Veno8mm wrote:
I need to figure how to access the routers setup page. I have entered 192.168.1.1 in my firefox browser and I get the NETGEAR genie page trying to phone home as a prerequisite to finish setting up the router.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Manually Set Up the Internet Connection.
The idea is to bypass the Internet Setup Wizard that is there to help inexperienced users.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
Veno8mm wrote:
I am currently trying to access the routers setup wirelessly.
As long as you use a browser, and not an app, it makes no difference how you approach the settings.
Now that the pictures are visible, it's apparent that the router is
_not_ "trying to phone home", but it does appear to be overly insistent
on having a connection to its WAN/Internet Ethernet port. So, lame
firmware would seem to be the fundamental problem.
Amazing, the information a few _meaningful_ words can convey.
If I couldn't find a way past that page (say, by specifying a
different specific URL), then I'd try connecting its WAN/Internet port
to something -- an actual modem, a computer, any gizmo with a working
Ethernet port. Presumably, this kind of "help" is confined to the
set-up wizard, so that once the router has been configured, this
nonsense might abate.
> The idea is to bypass the Internet Setup Wizard [...]
Obviously, but, there seems to be no way to do that. Unless the
picture was cropped badly, which wouldn't amaze me. Not having an R6020
at hand (mercifully), actual experimentation is impractical for me.
- Try to provide what the installer assistant is asking for: Provide an Ethernet link, eg. by just connecting a standalone switch for example. Probably this makes the installatiob process happier and you get the chance to provide the details for the (non-existing) Internet xonnection later - and gain access to the router config like this.
Its not everything made to spy your activities on the Internet....
The installer is designed for a kind of working Internet connection - thats what such consumer routers are made for: Provide Internet access 8-)
