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hiltchri's avatar
hiltchri
Aspirant
May 19, 2020
Solved

R6020 super slow

My modem went out on my C3700 so I decided to buy a CM500 and an AC750. I am getting the 110mbps straight out of my modem but when I go through the AC750 the most I can get through ethernet or wifi i...
  • plemans's avatar
    May 19, 2020

    What firmware is on the R6020?

    Have you done a factory reset and reinstall? sometimes new devices get enough firmware updates that a reset helps. 

    Have you tried a different cable? 

    Make sure to test hardwired to ensure its not a wireless interference issue. 

    One other thing to keep in mind is the R6020 isn't a gigabit router. Its a 10/100mbps fast router. Even if the wireless is faster, the speeds coming to the device via the ethernet aren't. As well as link speed is different than actual throughput speeds.