NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Follower

Feb 25, 2018

Solved

R6020

My router is all of a sudden not working one one light on it now and it just keep flashing iv tried rebooting it and unplugging and plugging back in ! Help please

Troubleshooting

DexterJB
Mar 01, 2018
Hi Nataliedl,

1. Please specify what the issue is.

2. Which light is flashing and what color? You may refer to the user manual linked below.

http://www.downloads.netgear.com/files/GDC/R6020/R6020_UM_EN.pdf

3. Have you tried resetting the router? You may check the link below for the steps.

http://kb.netgear.com/app/answers/detail/a_id/9665

Regards,

Dexter

Community Team

NETGEAR Moderator

Mar 01, 2018

1. Please specify what the issue is.

2. Which light is flashing and what color? You may refer to the user manual linked below.

http://www.downloads.netgear.com/files/GDC/R6020/R6020_UM_EN.pdf

3. Have you tried resetting the router? You may check the link below for the steps.

http://kb.netgear.com/app/answers/detail/a_id/9665

Regards,

Dexter

Community Team

NETGEAR Moderator

Mar 04, 2018

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team