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Forum Discussion
bob441
Apr 21, 2016Tutor
R6100 Drops out at least 3 times a week.
I tried replying to a earlier post on this issue but the post is closed. It ended with what sounded like a decent fix by "JerryinDFW" He said: "I did a big reply to this already. I had the same...
- May 13, 2016
I found out my ISP provides free wireless routers (Sagemcom). I picked one up a few days a go and the wifi so far has not dropped out.
In ten or so years of going wireless, I have gone through 4 routers, the last one was the R6100 thinking the higher the cost the better the realibility. Do routers actually go bad over time?? Like 1-2 years ?? We'll see how this new one does, but at least now if it does go bad I can just return for a new one.
Thanks for all the help, Bob
Disc0
Apr 21, 2016Aspirant
I'm with him...so to speak.
Reflashed, new/er cable modem & flush/renew dns, etc. Lengthier cat5e for main PC (forget about IT, I see a format...), Samsung smart tv great both 2.4 & 5gHz, Epson WF520 is great, with ink, but Apple IPhone 5s has consistently fluctuated. Used previous android with wi-Fi analyzer & neighbors have stronger signals. On a diff channel, radio at 100%, so phone is good only in close proximity. Even focused with parabola from flashing & router geographics. No other wifi gives it this grief. I'm still open to mobile as issue, but not seeing solutions for phone in forums, just poss router settings, etc. Cell receives inconsistent fluctuations thru days, not evident via other devices at home, nor in it away from home. FYI, parabolic dish from flashing gave nearly 40% signal boost but inconsistency continues when device not moving. Incompatible or incorrect settings in both... Why no ext antennae for N6100? Could I solder on?
Reflashed, new/er cable modem & flush/renew dns, etc. Lengthier cat5e for main PC (forget about IT, I see a format...), Samsung smart tv great both 2.4 & 5gHz, Epson WF520 is great, with ink, but Apple IPhone 5s has consistently fluctuated. Used previous android with wi-Fi analyzer & neighbors have stronger signals. On a diff channel, radio at 100%, so phone is good only in close proximity. Even focused with parabola from flashing & router geographics. No other wifi gives it this grief. I'm still open to mobile as issue, but not seeing solutions for phone in forums, just poss router settings, etc. Cell receives inconsistent fluctuations thru days, not evident via other devices at home, nor in it away from home. FYI, parabolic dish from flashing gave nearly 40% signal boost but inconsistency continues when device not moving. Incompatible or incorrect settings in both... Why no ext antennae for N6100? Could I solder on?
DexterJB
Apr 24, 2016NETGEAR Moderator
Hi @bob441,
1. It looks like JerryinDFW had a modem-router combo installed which allowed him to install the R6100 as an access point.
2. Do you have a modem-router combo from the ISP installed or is it a stand alone modem?
3. If you have a modem-router combo and want to setup your router as an access point as well then you may refer to page 85 of the user manual linked below for the steps.
http://www.downloads.netgear.com/files/GDC/R6100/R6100_UM_11Jul13.pdf
4. Are all wireless devices affected?
5. Does the issue persist on both bands (2.4GHz and 5GHz)?
6. Does the connection drop on wired devices as well?
7. What is the firmware version of the router?
8. Have you tried resetting the router by pressing the factory reset button?
Regards,
Dexter
Community Team
- bob441Apr 25, 2016Tutor
DexterJB,
Thanks for taking the time to help with my problem.
My tech knowledge is about a 5 from 1 to 10. So i'll do my best to answer your questions.
1) N/A
2) I have a stand alone modem. My ISP does not offer a combo.
3) N/A
4) Yes, all devices are affected, iphones, ipads, and laptop.
5) Not sure about the 2.4 vs. 5 GHz.
6) We don't have any hard wired devices, Cable TV still works, and Cable landline phone still works.
7) I have not tried to reset the router.
Thanks, Bob
- DexterJBApr 26, 2016NETGEAR Moderator
Hi @bob441,
1. Setting up the router in access point mode is not an option since you have a stand alone modem.
2. If you have devices that are able to connect to the 5GHz band (denoted by a "5G" at the end of the wireless network name if you left it as default), then I recommend connecting them to that and check if the connection would also drop.
3. You can try changing the wireless channel of the router to avoid wireless interference. You may refer to the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23783
4. I would recommend bypassing the router and connecting a computer straight to the modem to check if the connection is stable from your ISP.
Regards,
Dexter
Community Team
- bob441Apr 26, 2016Tutor
Dexter,
When I get home tonight I am going to hard wire my laptop directilya nd see what happens.
I had someone I work with read your #2 response, and he thought you were talking about a dual band router, He said if I had a dual band router I would essentially have two wifi's to select from on my devices. I as of now only have one choice on all devices. Maybe It was never set up as dual band, or maybe I don't have any devices that supoort 5G ??
Based on what you know so far about my set-up, would say that the signal coming in the house from my ISP to the modem is good? I typically only have to reset the power button on the router to get it work again after it drops out. So I/m thinking I'm good up to the modem.
Thanks, Bob