R6120-Devices showing as Unknown

Question

Question. Im deal with the nighthawk app showing everything as “unknown” for the device name. I had to reset everything recently on the router and that is when it started messing up. Now I have no option to change the name in the app, or going to RouterLogin.

-The firmware is up to date.
-The app is up to date.

Any suggestions?

DexterJB · Answer

Hi IndyandMarion, welcome to the community! We'd like to know the following: 
&nbsp; 
What is the firmware version of the R6120? 
Have you tried using another device (iOS or Android) with the Nighthawk app? 
Do you have any other NETGEAR device (modem/modem-router) in the network? 
&nbsp; 
Dexter 
NETGEAR Team 
&nbsp;

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R6120-Devices showing as Unknown

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