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R6120 seems to block Ecobee thermostat
After several months of use, my Ecobee3 Lite can no longer connect to their server. I first noticed this after a brief power failure. I've had failures several times though with issue. If I us...
https://dnschecker.org/ip-blacklist-checker.php
I am using access control.
Yes, I've reset everything a zillion times. hahaha The ecobee is not blocked by the router. It CAN ping various addresses okay but it won't connect to whatever servers ecobee uses UNLESS I bypass the router via a hotspot. My ISP, spectrum, tells me my IP address scheduled to be changed next Thursday so I'll see what happens then. thanks for your input
Hey topgun1953
I have exactly the same problem and I already tried two different brands of routers, but none of them works. I have the exact same thing where the thermostate can ping everything, but cannot connect to ecobee.com. Everything works after connecting to my cell phone's hotspot.
Did it end up working for you, the scheduled IP address change?
- Actually it just started working on its own the day before my IP was due to change. My Ip didn't change as I was told too, so I'm thankful it started working on its own. Bottom line. I think Ecobee was the problem.
I plan to contact their support again tomorrow. I think they are blocking my IP. When I tried to telnet 161.38.184.16 8089 from my desktop (connected to ethernet), It said "Connected to 161.38.184.16" and then immediately "Connection closed by foreign host". Then I connected to my VPN, switching to any random IP address, and did the same, it now stayed connected for 10 seconds before it was closed. I think if my router or my ISP is blocking them, I shouldn't see the connected message from telnet without VPN.
synfm wrote:
When I tried to telnet 161.38.184.16 8089 from my desktop (connected to ethernet),
Telnet?
Odd way of trying to get in. They aren't likely to welcome that.
Disclaimer: Just another user with time on their hands.
