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Forum Discussion
topgun1953
Sep 08, 2024Tutor
R6120 seems to block Ecobee thermostat
After several months of use, my Ecobee3 Lite can no longer connect to their server. I first noticed this after a brief power failure. I've had failures several times though with issue. If I us...
- Sep 11, 2024
https://dnschecker.org/ip-blacklist-checker.php
I am using access control.
Yes, I've reset everything a zillion times. hahaha The ecobee is not blocked by the router. It CAN ping various addresses okay but it won't connect to whatever servers ecobee uses UNLESS I bypass the router via a hotspot. My ISP, spectrum, tells me my IP address scheduled to be changed next Thursday so I'll see what happens then. thanks for your input
topgun1953
Feb 24, 2025Tutor
Actually it just started working on its own the day before my IP was due to change. My Ip didn't change as I was told too, so I'm thankful it started working on its own. Bottom line. I think Ecobee was the problem.
synfm
Feb 24, 2025Aspirant
I plan to contact their support again tomorrow. I think they are blocking my IP. When I tried to telnet 161.38.184.16 8089 from my desktop (connected to ethernet), It said "Connected to 161.38.184.16" and then immediately "Connection closed by foreign host". Then I connected to my VPN, switching to any random IP address, and did the same, it now stayed connected for 10 seconds before it was closed. I think if my router or my ISP is blocking them, I shouldn't see the connected message from telnet without VPN.
- michaelkenwardFeb 26, 2025Guru - Experienced User
synfm wrote:
When I tried to telnet 161.38.184.16 8089 from my desktop (connected to ethernet),
Telnet?
Odd way of trying to get in. They aren't likely to welcome that.
Disclaimer: Just another user with time on their hands.
- synfmFeb 26, 2025Aspirant
That's to prove that it's not my router or ISP blocking the traffic. There's a difference between telnet immediately close after connection vs connection timeout.
I already provided this info to ecobee and waiting for responses.