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Forum Discussion
Ak_Byrdman
Nov 28, 2016Aspirant
R6200V2 running slow after provider increased speeds to home
So here in Alaska my provider GCI upgraded my internet package from 50mb down/5 mb up to now 100 mb down/ 10 mb up. However, i have complained about not getting anywhere close to that speed at home...
- Nov 28, 2016
Hi Ak_Byrdman,
1. Have you tried performing a factory reset on the router? If not, you can check the link below for the steps then reconfigure the settings.
http://kb.netgear.com/app/answers/detail/a_id/9665
2. You can also try changing the MTU value and see if there is any improvement. Check the links below on how to determine the best MTU value and how to change it.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team
Ak_Byrdman
Dec 01, 2016Aspirant
So I did everything you asked. I now am getting nearly 100 mb down and 10 mb up from my router when I am connected by cat5 to it. However I can't go above 50 Mb down 10mb up by wifi. Any ideas why the wifi is stopping at 50 mb speed?
DexterJB
Dec 04, 2016NETGEAR Moderator
Hi Ak_Byrdman,
Good to know you got it working on the wired connection.
1. Are all the devices affected?
2. Does the issue persist on both 2.4GHz and 5GHz band?
3. If your wireless devices are only capable of connecting to the 2.4GHz band, this is right around the normal average range.
Regards,
Dexter
Community Team