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jcfooser123's avatar
jcfooser123
Aspirant
Mar 24, 2020
Solved

R6220 - How do I get the router to pass DNS Server address/addresses to wireless connected devices?

Issue - The router is currently passing it's wireless ip-address as DNS server to connected devices.  Unfortunately I am unable to resolve dns requests using the routers wireless ip-address/gateway address.  If I manually configure isp dns server addresses then I am able to resolve dns requests.

 

Model R6220 -AC1200 Smart WiFi Router

Router Firmware:

V1.1.0.86_1.0.1

  • antinode's avatar
    antinode
    Mar 24, 2020

    > [...] The router is currently passing it's wireless ip-address [...]

     

       That's its LAN IP address ("192.168.1.1"?).  It's true for wired or
    wireless.

     

    > [...] as DNS server to connected devices.

     

       That's what it does.

     

    > Unfortunately I am unable to resolve dns requests using the routers
    > wireless ip-address/gateway address. [...]

     

       What happens when you try?  "unable" is not a useful problem
    description.  It does not say what you did.  It does not say what
    happened when you did it.  As usual, showing actual actions (commands)
    with their actual results (error messages, LED indicators, ...) can be
    more helpful than vague descriptions or interpretations.

     

       What are the DNS servers specified in the configuration of the R6220?
    BASIC > Intenet : Domain Name Server (DNS) Address : ...

     

    > [...] If I manually configure isp dns server addresses [...]


       "manually configure" them _where_?  On the R6220, or on your client
    device, or where?


    > [...] Is there a way to have the router pass ISP DNS server addresses
    > to connected devices?

     

       Do you mean, can you specify which DNS server(s) the DHCP server on
    the R6220 will pass to its DHCP client devices?  I'd say, no.  I've
    never seen any user-specified options for the DHCP server on any of
    these routers, other than Address Reservation.

3 Replies

  • Just to add to issue.  Is there a way to have the router pass ISP DNS server addresses to connected devices?

    • antinode's avatar
      antinode
      Guru

      > [...] The router is currently passing it's wireless ip-address [...]

       

         That's its LAN IP address ("192.168.1.1"?).  It's true for wired or
      wireless.

       

      > [...] as DNS server to connected devices.

       

         That's what it does.

       

      > Unfortunately I am unable to resolve dns requests using the routers
      > wireless ip-address/gateway address. [...]

       

         What happens when you try?  "unable" is not a useful problem
      description.  It does not say what you did.  It does not say what
      happened when you did it.  As usual, showing actual actions (commands)
      with their actual results (error messages, LED indicators, ...) can be
      more helpful than vague descriptions or interpretations.

       

         What are the DNS servers specified in the configuration of the R6220?
      BASIC > Intenet : Domain Name Server (DNS) Address : ...

       

      > [...] If I manually configure isp dns server addresses [...]


         "manually configure" them _where_?  On the R6220, or on your client
      device, or where?


      > [...] Is there a way to have the router pass ISP DNS server addresses
      > to connected devices?

       

         Do you mean, can you specify which DNS server(s) the DHCP server on
      the R6220 will pass to its DHCP client devices?  I'd say, no.  I've
      never seen any user-specified options for the DHCP server on any of
      these routers, other than Address Reservation.

      • jcfooser123's avatar
        jcfooser123
        Aspirant

        1st) Thank you for assisting.

         

        2nd) To answer your questions:

        Question:

        What happens when you try? "unable" is not a useful problem
        description. It does not say what you did. It does not say what
        happened when you did it. As usual, showing actual actions (commands)
        with their actual results (error messages, LED indicators, ...) can be
        more helpful than vague descriptions or interpretations.

         

        Answer:

        What happens when I attempt to bring up a webpage on the laptop it fails.  There was link everywhere, and the router showed it was connected to the internet in its gui.  Additionally I knew the connections to and thru the router worked as I could manually ping internet dns servers.  4.2.2.2 & 8.8.8.8

         

        Question:

        "manually configure" them _where_? On the R6220, or on your client
        device, or where?

         

        Answer:

        I manually configured the isp's DNS Server addresses on The client workstation.  Once the Windows10 client was manually configured to the ISP's DNS Servers then web-browsers started functioning.   The reason I tried this was that through testing I determined that I could ping dns servers on the internet.  i.e. 4.2.2.2 & 8.8.8.8 - I attempted to ping these devices to determine if the internet was accessible and the pings were successful.

         

        Additionally prior to manually configuring dns on win10 workstation when I pinged www.google.com it replied but from the routers lan-side ip-addess, 192.168.1.1

         

        Sorry if my ask is/was too vague.  I hope these answers will help.   FYI:  I haven't fould anywhere in the router gui to adjust dhcp options served by the router.