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Solved
R6220 - Trouble connecting PlayStation
I'm having trouble connecting my PlayStation 4 to the internet. I have a cable modem connected to the R6220. Every other device on the network seems to work just fine (computers, tablets, phones, e...
Hi chrispy0,
1. What is the firmware version of the router?
2. Please make sure that you do a factory reset after the firmware update. The steps are linked below.
http://kb.netgear.com/app/answers/detail/a_id/9665
3. Is the PlayStation connected via Ethernet or wireless?
4. Have you tried bypassing the router and connecting the PlayStation straight to the modem?
Regards,
Dexter
Community Team
Hi chrispy0,
1. What is the firmware version of the router?
2. Please make sure that you do a factory reset after the firmware update. The steps are linked below.
http://kb.netgear.com/app/answers/detail/a_id/9665
3. Is the PlayStation connected via Ethernet or wireless?
4. Have you tried bypassing the router and connecting the PlayStation straight to the modem?
Regards,
Dexter
Community Team