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Romazz's avatar
Romazz
Aspirant
Jan 18, 2016
Solved

R6220 AC1200 ASUS N550JV problem

Hello,

 

I have this laptop https://www.asus.com/Notebooks/N550JV/specifications/ with Windows 10 and it supports these networking options:

 

Integrated 802.11 b/g/n or 802.11 a/g/n (WiDi)

 

And I have bought a router R6220 AC1200 which is dual band: 2.4/5 GHz. My laptop running with Atheros AR9485WB-EG chipset supporting "n" WiFi.

 

Problem: On my laptop I see only 2.4 GHz channel. There is no 5 GHz. I have tried:

 

 - Update drivers / firmware

 - Manually change channels

 - Adjust antenas

 

Nothing helps. On my HTC M8S 5 GHz channel is displayed without any problem and I can connect.

 

Can anyone help me to resolve this frustrating issue with my laptop and router?

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