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Forum Discussion
dahntahn
Feb 08, 2022Aspirant
r6220 ac1200 problem changing username and password. hit enter and nothing happens
netgear50 r6220 ac1200 can't change username and password. put in new username and password , hit Enter and nothing happens I watched the video but it doesn't work help me rhonda
plemans
Feb 08, 2022Guru
Are you talking in the app?
Where are you changing it?
If its changing it to log into the router, the login name can't be changed. Its default is admin
And the password has to meet the 4x requirements. Are you meeting them?
dahntahn
Feb 08, 2022Aspirant
is the app on the netgear.com website
- michaelkenwardFeb 08, 2022Guru
dahntahn wrote:
is the app on the netgear.com website
Not sure which "app" this is, but a good place to start is here:
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device.