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Forum Discussion
walksonpoo
Jul 30, 2017Aspirant
R6220 and 500 MBPS service.....
I have 500 service with my cable provider. I recently got a new router (R6220) and figured it should be able to take the faster speeds i was going to be getting. After getting installed, i was gettin...
- Aug 03, 2017
Hi walksonpoo,
1. What is the firmware version of the router?
2. Does the speed issue persist on both your wired and wireless devices?
3. You can try changing the MTU values. Please check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
4. If the issue persists, you can try resetting the router to factory defaults. The steps are linked below.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
DexterJB
Aug 07, 2017NETGEAR Moderator
Hi walksonpoo,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
walksonpoo
Aug 10, 2017Aspirant
Everything was fine after i reset to factory. Still not sure what it was, but it must of been a setting i had on.
- DexterJBAug 17, 2017NETGEAR Moderator
Hi walksonpoo,
Thank you for the update and confirmation. Glad to know it is working now.
Regards,
Dexter
Community Team